Sam started as a receptionist in 2014 after previously doing dog agility training and pet sitting. She is a Registered Animal Medicines Advisor (SQP) and completed her gold level accredited veterinary receptionist award in 2022 which makes her a Registered Veterinary Receptionist (RVR).
Sam has a collection of animals including Tia the spaniel, Gizmo the hamster and Poppy and Daisy the rabbits.